APS TRADE PROCESSING SUPPORT PB
Jersey City, NJ
A Contract position at One of the largest international banking networks with strong positions in Asia and a significant presence in the United States..
Pay Options: w2.
Contact Maxim Nikouline. call (646) 876-9538 or email email@example.com with the Job Code MN31982 or Click the Apply Now button ().
Location: Jersey City.
Skills required for the position: SUPPORT ANALYST, MS OFFICE, SQL, ITIL, SERVICENOW, AUTOSYS.
Detailed Info: to act as a liaison among the clients, the business and users, and the technology. Develop product expertise to explain both functional and business value of solution to users and clients. Comfortable speaking with external clients, answer their queries and requests, provide timely updates. Facilitate proper communication to the business users and clients. Participating in incident management follow ups and resolutions. Inbox monitoring. Work on a shift rotation using a follow-the-sun support model, handing off to Hong Kong / Mumbai and receiving hand-offs from Paris / Mumbai counterparts. Rotational shifts between 6:30am ET to 7:00pm ET support coverage. Rotational after-hour on call support including during US holidays. Execute SQL statements (updates, inserts, SP). Write, update and maintain functional documentation. Submit Request, Change, and Incident tickets according to procedure and ensure proper closure. Provide training to global counterparts. Potential to travel between NJ and NY locations
Development/Computing Environment: Bachelor's degree or higher in Computer Science, Information Systems or related field. Minimum of 3-5 years' experience in an IT related and Finance industry. Excellent Communication skills. Strong functional knowledge on Life Cycle of a Trade. Strong background using Microsoft products (Specifically Excel & Outlook). Strong Project Management skills. Strong experience with SQL (Oracle, Sybase, SQL Server) statements. Strong familiarly with ITIL foundation specifically to Change, Incident, and Problem managements utilizing ServiceNow. Highly independent and organized and able to multitask and take ownership on multiple items until resolution. Knowledge with Swift setup, SFTP, FTPS, CFT file transfer setup including SSH and PGP keys. Background in Autosys Job Scheduling. Experience writing functional documentation. Must work well as part of a team. Familiar with CyberArk tool and other IT security tools to connect to infrastructure servers. Qualifications (a plus): ITIL certification. Securities Lending. Swaps support. FXPB
The position offers competitive rate.
Job Id: 31982