Production Support Engineer 125k + in NJ or PA
Market $$$ - Per Year F/T Employee
A Full-time position at one of the largest insurance firms in the country. Work in Holmdel, NJ or Bethlehem, PA.
Pay Options: F/T Employee
Contact Jason Vu. call (646) 876-9536 / (212) 616-4800 ext.290 or email firstname.lastname@example.org with the Job
Code JV32106 or Click the Apply Now button (
Location: Homdel, NJ or Philadelphia, PA
Skills required for the position: Application Support.
Detailed Info: Production Support Engineer for Software Support
Production Support of multiple systems and ensuring that support SLA's (service level agreements) are met.
Including analyzing & performing root cause analysis and resolving time sensitive production issues.
Coordination both internally and externally, between company internal resources e.g. DBA's, System Administrators, networking, helpdesk, and other support groups and external vendor resources for resolving production issues, applying new patches/releases and implement new products.
Communication with business partners ensuring that they are well informed of system availability during patches/upgrades.
Support and maintenance of Integrations and ETL
Identifying and implementing continuous operational improvement opportunities.
Support multiple systems for Finance, Legal, Compliance and other corporate areas. Application examples: Wings, Paisley, Frontier, Chesapeake, Concur, Archer, Essbase, PeopleSoft, Wings, FCRM, etc.
Work directly with business partners
2-5 years' experience with production support of packaged applications (COTS, consumer off-the-shelf) and SaaS applications
2-5 years' experience with Relational database systems - Understanding of relational database concepts. Experience with recent versions of DB2, Oracle, or MS-SQL database preferred.
High level programming languages such as Java, C#, etc.
Create and run complex SQL scripts
Scripting languages such as shell, Perl, etc.
Operating Systems - either UNIX or Windows
Familiar with common reporting tools e.g. Crystal, Tableau
Any ETL e.g. Informatica, Microsoft SSIS
Integrating with Active Directory, HR Systems
MS Visio and Testing Tools (e.g. Load Runner)
Excellent interpersonal, written and communication skills
BA or BS in Computer Science, MIS or related
Minimum 3-5 years IT experience with industry
Working in a formal environment following SDLC with an emphasis on agile type projects
Strong focus on quality deliveries and effectively manage multiple projects and tasks concurrently
Collaborate with project managers, task force members, database administrators, system administrators, users and other staff
Willingness to learn new business processes and technologies quickly
Provide input on future technology needs and requirements
Create detail design specifications and adherence to methodology
The position offers competitive compensation package.
Job Id: 32106