Application Support - job id 32287

Your Way To Work™

Application Support

Market F/T Salary


How to Apply


Kyle Barlics


(732) 791-4723


(212) 616-4800 ext-580

A F/T position at a global financial services firm.

Pay Options: F/T Employee.

Contact Kyle Barlics. call (732)791-4723 / (212)616-4800 ext.580 or email with the Job Code KTB32287 or Click the Apply Now button

Location: Midtown.

Skills required for the position: Application Support, FIX, SCRIPTING, UNIX.

Detailed Info: Candidates would be expected to perform the following roles:

- Proactive & reactive ready-for-business checks

- Proactive & reactive real-time monitoring of processes, connections & trade flows

- Notifying the business unit of system issues or failures in a timely manner.

- Notify Compliance in a timely manner of regulatory issues.

- Liaise with external parties to resolve issues.

- System break/fix and user recovery

- Investigating and resolving data quality issues

- Investigation of user queries. E.g. flow breaks, booking issues, data issues. Liaison with operations and controllers where appropriate.

- Escalating problems to level 3 (core development and engineering) groups.

- Act as an escalation point for frontline.

- War gaming failure scenarios identify problems with outage recovery procedures. Work with necessary parties to ensure that these are resolved.

- Assisting the users with end-user computing issues.

Development/Computing Environment:

Candidates would also be expected to:

- Work closely with APG to ensure the support team has Excellent knowledge of the application set

- Document recover procedures

- Client requirements and feedback are incorporated into the applications

- Operational enhancements are provided

- Work closely with APG and Engineering to either develop, or provide specifications for tools to: Improve monitoring, increase the stability of the plant and Automate manual tasks

Work closely with regional counterparts in London, Hong Kong and Tokyo to:

- Standardize monitoring procedures

- Provide follow the sun support



- Good working knowledge of FIX.

- Strong technical, communication, analytical and problem solving skills.

- Experience supporting FX and Fixed Income trading and ability to interact directly with trading desk

- Good understanding of operating systems (UNIX, PC) and intermediate system administration skills

- Good understanding of SQL and Sybase databases, Q programming a plus

- Professional ownership of issues

- Knowledge of:- scripting languages, ksh, Perl, Java, CGI, XML, Python a plus

- Can do attitude and candidates should have experience in the financial services industry..

The position offers competitive compensation package.

Job Id: 32287