Trading Support - job id 32542

Your Way To Work™

Trading Support


Long Island, NY

How to Apply


Maxim Nikouline


(646) 876-9538


(212) 616-4800 ext-190

A F/T position at We develop cutting edge functionality and workflows that support traders who want to lead, not follow, create rather than copy, and optimize returns for their clients and firm without compromise..

Pay Options: F/T Employee.

Contact Maxim call (646)876-9538 or email with the Job Code MN32542 or Click the Apply Now button ().

Location: Long Island.

Skills required for the position: SUPPORT ANALYST, Application Support, TROUBLESHOOTING, SCRIPTING.

Detailed Info:

We are seeking sharp and talented graduates to join our growing team working on FlexTrade's

Forex trading system; a highly customizable EMS product used by some of the largest

investment banks and hedge funds in the world. The role presents an excellent opportunity

to gain experience in dealing with high-profile clients, cutting-edge technology and the

financial services industry.

As FX Support Analyst you will be the main point of contact for our clients. You will both

support the suite of software and interact with our clients to understand their needs,

design technical solutions and implement them, alongside the FlexTrade development team.

Development/Computing Environment:

Relationship Management

*Liaise with clients directly to define and understand business and workflow requirements

*Act as primary technical contact to allocated clients for new requirements, support and

project deliverables.

Implementation & Design

*Formulate business and workflow requirements into technical solutions

*Use technical design and development skills to resolve complex problems across many

different platforms

*Work alongside developers throughout the firm to design, build, test, and deploy custom


*Implement and test new FX liquidity providers onto the liquidity aggregation


*Work with teams across the firm to continually improve the product, and drive future


Level 1/ Level 2 Support

*Performing daily system health checks.

*Responding to reports of problems via Phone and E-mail.

*Troubleshooting and investigation in order to create appropriate solutions to immediate


*Public holiday / weekend / 7PM shift work on a rotational basis

Required Skills

*Strong communication skills - verbal and written. Ability to communicate confidently and

concisely to both business and technical clients and colleagues.

*Bachelor's degree (or higher) in a numerate subject (e.g. Computer Science, Engineering,

Physics, Mathematics).

*Shell-scripting, Python, Perl, Linux, Windows.

*Basic technical knowledge and a desire to improve in areas such as C++, Java, SQL.

*Desire to learn both the business and technical aspe.

The position offers competitive compensation package.

Job Id: 32542