L2 Production Support - Assistant Vice President - job id 32707

Your Way To Work™

L2 Production Support - Assistant Vice President


Wall Street

How to Apply


Suzana Gjinovic


(646) 876-9560


(212) 616-4800 ext-200

A Contract position at a Major Global Investment Bank, with the need for resources to execute large scale Trading and Investment Banking system projects.

Pay Options: w2.

Contact Maxim call (646)876-9538 or email max@sans.com with the Job Code MN32707 or Click the Apply Now button ().

Location: Downtown NYC.

Skills required for the position: PRODUCTION, SYBASE, SQL, UNIX, LINUX.

Detailed Info: Responsibilities:

Driving an operational environment for Prop Trading Controls - Volcker platform applications from daily operational tasks, change and new services, incident and problem management ensuring a stable operating environment

Act as a Level 2/3 escalation point for technology issues and requests within the stream and report issues to next level management

Gain and become SME level knowledge of the business flows, the application architecture and the hardware configuration for the supported applications

Drive the implementation of the tools, automation and best practices needed to provide effective support of the production environment

Own the production environment and act as gate keeper for all changes

Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required

Define, document and maintain procedures, SLAs and knowledge base to support the platforms to ensure consistent service levels are achieved across the Global support team

Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure and third party systems / data providers & vendors

Ensure timely delivery of key data feeds within SLA's. Consistently achieve maximum availability (up time) for critical func

Development/Computing Environment: Skills/Experience:

Previous relevant working experience in financial institution in providing IT support and dealing with business users on support or requirement gathering

Project management, stakeholder management and communications experience, Strategic thinker who is credible, with gravitas

ability to facilitate client discussions and collaborate with clients and identify engagement follow-on opportunities

Getting things done in large organizations - understanding of where to use processes and how to build and operate a network

Work across countries, regions and time zones with a broad range of cultures and technical capability

Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels. Relationship management skills

Experience working with virtual and global teams / Intercultural awareness

Ability to manage ambiguity, risk, and changing direction of projects and strategies

Experience with using UNIX, Linux, Wintel, Perl/Shell scripting, as well as ability to write SQL to extract and patch data in Sybase and Oracle databases. Familiarity with Hadoop (Big Data), JAVA and Net

Experience of Monitoring tools such as Geneos, Netcool, Tivoli, Scheduling tools like Control M, Autosys

"Change Agent", ability to obtain results through influence


The position offers competitive rate.

Job Id: 32707