Global Desktop Compliance License Management Analyst - job id 32715


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Global Desktop Compliance License Management Analyst

$20 - Per Hour w2 or IC - Self Incorporated

Dallas, TX



How to Apply

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Matthew Senna


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(646) 876-9554


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(212) 616-4800 ext-240




A Contract position at large financial services conglomerate.

Pay Options: w2 or IC - Self Incorporated.

Contact Scott Eliot. call (646)876-9552 / (212)616-4800 ext.360 or email scott@sans.com with the Job Code SE32715 or Click the Apply Now button (Sorry, NO 3rd Party (Subcontract) or 1099 for this position!).

Location: Irving, TX 3.

Skills required for the position: SOFTWARE LICENSE.


Detailed Info: Takes ownership of the overall software request from the first touch through to fulfillment ensuring any escalated requirements are managed to the customers satisfaction.

Work on fast paced request management queues fulfilling requests on a first come first served basis.

Provides customers with regular communicative updates on their requests and ensures a best in class services is provided throughout the lifecycle of the request.

Maintains comprehensive software license procurement and entitlement records to the highest quality.

Performs license availability, alternative product options, and pricing for software products on a request by request basis.

Evaluates product requests for completeness, accuracy and appropriate approvals.

Submits procurement requests using online systems ensuing that all of the required and appropriate quotes / supporting documentation are included.

Receipts and validates software received from vendors and forward request to the appropriate technical teams for final delivery to clients Takes ownership of the overall software request from the first touch through to fulfillment ensuring any escalated requirements are managed to the customer's satisfaction.

Work on fast paced request management queues fulfilling requests on a first come first served basis.

Development/Computing Environment: MS Office (Excel, Outlook, & PowerPoint)

Strong Communicator

Proven Customer Service Experience

Request Management Experience

License management and procurement experience


Desired Skills

Software Asset Management experience

ITIL / Six Sigma experience.

The position offers competitive rate.


Job Id: 32715