Messaging Contractor L3
Jersey City, NJ
A Contract position at One of the largest international banking networks with strong positions in Asia and a significant presence in the United States..
Pay Options: w2.
Contact Maxim call (646)876-9538 /or email firstname.lastname@example.org with the Job Code MN32978 or Click the Apply Now button ().
Location: Jersey City.
Skills required for the position: MESSAGING, MS EXCHANGE, WINDOWS SERVER, TROUBLESHOOTING.
Detailed Info: to support all aspects of the Messaging platform which includes Exchange, Blackberry, Ironport, and Skype, among others. The primary daily responsibilities are handling escalations for service requests and incidents, addressing any infrastructure issues, and managing assigned projects. In addition, the contractor will be required to undertake infrastructure maintenance duties, including patch management and upgrades. The contractor will be part of an on-call rotation and therefore will be expected to be available outside of business hours for infrastructure related issues and escalations. Serve as an escalation point for the L2 team. Monitor Service-Now queues and address any escalations. Manage outages affecting the Messaging platform. Perform scheduled changes in accordance with documented change control processes. Represent Messaging in project meetings. Provide on-call support. Coordinate with global counterparts to align infrastructure requirements and projects.
Development/Computing Environment: University or college education in a computer-related technology. In-depth knowledge of Microsoft Exchange and email flow/topology. Hands-on experience with Windows Server and Exchange. Previous experience troubleshooting and resolving outages. Excellent organizational and communications skills. Proven track record of resolving difficult issues. Ability to work well as part of a team
The position offers competitive rate.
Job Id: 32978