Electronic Trading /Support
Downtown, NYC (FINANCIAL DISTRICT)
A F/T position at a major financial services company, trading and research.
Pay Options: F/T Employee.
Contact Maxim call (646)876-9538 or email firstname.lastname@example.org with the Job Code MN33199 or Click the Apply Now button ().
Location: Midtown, NYC 120 Park Ave.
Skills required for the position: Application Support, UNIX, LINUX, FIX, MIDDLEWARE.
Optional (not required):SCRIPTING
Detailed Info: to analyze and troubleshoot issues related to our Electronic Trading products in a production environment. Build and certify new connections, configure applications for these connections, and complete post-production testing. Handle client communication using language appropriate for non-technical users. Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and Product changes. Examine root cause statistics for trends in production issues. Design improvements to existing and new Configuration, Monitoring, and Troubleshooting Support tools. Help prioritize and be responsible for the Product backlog
Conduct capacity planning by analyzing client flows and trading statistics. Help develop metrics for internal consumption and trading system benchmarking. Help design and document trading system recovery procedures. Provide client feedback to the Product team collated through the certification process. Work closely with our clients and our internal Product, Tradedesk, and Engineering groups to facilitate expectations, influence and expedite implementation and resolution of issues
Development/Computing Environment: 4-7+ years working experience in similar application support roles. A technical curiosity with a passion for customer service and a genuine interest in financial markets. Experience in UNIX and Linux operating systems and commands, troubleshooting LAN / WAN, and in Middleware connectivity (TCP/IP, MQ, UDP). Knowledge of Message Protocols; FIX would be a nice to have. Proven history of solving complex problems with a keen eye for detail. A willingness to learn and apply knowledge. Superb communication and client facing skills. An ability to handle your time effectively and multi-task in a fast paced environment. Good project management skills for executing customer driven short term projects and implementation requests. Ability to remain calm working with urgency, multi-task, be a team-player, be client focused, and to adapt in a dynamic changing environment. We'd Love To See: A Computer Science or Technology related degree
Good working product knowledge of Equity, Options, Futures, Fixed Income and FX market workflows and any exposure to Broker/Dealers, Hedge Funds and Regulatory Reporting requirements. Experience with SQL or transactional databases and operating large structured and un-structured datasets (such as indexed data and delimited complex system logs). Exposure to scripting languages, such as Perl, Bash, Korn, and/or Python.
The position offers competitive compensation package.
Job Id: 33199