LEVEL 3 FIELD TECHNICIAN
A F/T position at information technology services company.
Pay Options: w2.
Contact Matthew Senna. call / (212)616-4800 ext.240 or email email@example.com with the Job Code MS33263 or Click the Apply Now button ().
Location: Downtown New York City Area.
Skills required for the position: Networking, WINDOWS, TROUBLESHOOTING, ACTIVE DIRECTORY, VMWARE.
Detailed Info: The Level 3 Field Technician, reporting to the Manager of Technical Services, must have a minimum of 5 years' experience with Windows Server and network design, administration, and troubleshooting.
Troubleshooting a wide range of technical issues from the desktop to the firewall
Executing scheduled maintenance and administration tasks
Documenting and testing all work to maintain high level of solution quality
Protecting client data and adhering to all client regulatory obligations
Working with the Account Management and the Project Management team to manage customer expectations, deliverables and satisfaction.
Identifying and communicating client requirements to the Director of Operation and Account Manager
Planning, executing and implementing hardware and software projects
Willingness to travel locally in NY & NJ
5+ years' experience as Systems/Network Engineer
Healthcare IT and/or SMB experience a plus
Excellent customer service attitude
Ability to operate independently with limited supervision and a strong work ethic
Ability to engage with customers, partners, and colleagues.
Excellent oral and written communication skills
24 x 7 availability to respond to emergency situations
Time management and superior problem solving skills
Excellent organizational skills with the ability to team with others to develop and implement complex projects.
Industry Certifications preferred
Bachelor's Degree preferred
Development/Computing Environment: Strong analytical skills to troubleshoot high-level, complex technical problems including multi-vendor network issues
Experience designing networks, including network security
Experience with a broad range of security products such as firewalls, AV, VPNs, authentication, content filtering, etc. in a variety of network environments
Understanding of networking fundamentals and routing protocols
Proficient in client / server network application deployment, support, and troubleshooting including storage technologies like NAS devices and SAN configuration
Experience with Active Directory configuration, management, and troubleshooting.
Experience with build/administration of Windows Server and Exchange
Server Virtualization experience based on either VMWare or Hyper-V technology
System backup and recovery experience
Experience managing SQL environments is a plus
Experience with collecting business and functional requirements is a plus
The position offers competitive compensation package.
Job Id: 33263