Sr. Application Support - job id 33423

Your Way To Work™

Sr. Application Support


Midtown NYC on 7th

How to Apply


Maxim Nikouline


(646) 876-9538


(212) 616-4800 ext-190

A Contract position at One of the largest international banking networks with strong positions in Asia and a significant presence in the United States..

Pay Options: w2.

Contact Maxim . call (646)876-9538 or email with the Job Code MN33423 or Click the Apply Now button ().

Location: Midtown, NYC.

Skills required for the position: Application Support, INVESTMENT BANKING, FIXED INCOME, SQL, STORED PROCEDURE, MQ, GENEOS.

Optional (not required):PYTHON

Detailed Info: to provide desk first and second line support for all NY Rates, Credit, MBS and FX OPTIONS Traders, MO, RCM and whoever using the application. Provide morning, intraday and evening support in rotation of shifts between 7am-7pm EST. Ability to start early/finish late and both if needed. Participate in global markets IT follow-the-sun support procedures. Support all Global Markets RiskPnL & Referential IT NY owned systems and tools, both third party and in-house. Maintain, enhance and support Excel spreadsheets used to manage and display risk and other trading data. Implement and perform daily checks to ensure proper system performance. Provide single point ownership of all local support issues; escalate to external teams for resolution when required. Provide production incident reporting through global reporting systems (Jira) and local tracking databases as necessary. Report on Incidents, Problems and Changes. Provide training to the desk on new functionality, releases etc. Able to own issues until resolution, even when this requires the help of others. Improve and maintain relevant support documentation/tools. Good organizational, prioritization & troubleshooting skills. High energy level, enjoying challenges and a fast-paced environment working hours as necessary to ensure critical problems are dealt with in a timely fashion.

Development/Computing Environment: Application support within an investment banking environment. Knowledge of Fixed Income products (Bonds) Supporting Static Data/Referential applications. Ability to understand and explain complex issues to stakeholders. Writing SQL and stored procedures. Supporting messaging technologies such as MQ. Using and configuring application monitoring with a tool such as Geneos. Desirable: Trained in ITIL Incident and Problem Management. Supporting UNIX based applications. Supporting Oracle based applications. Experience supporting web technologies (Varnish, NGINX, Apache) Python scripting


The position offers competitive rate.

Job Id: 33423