Front Office Support /Data Analytics Engineer
$130,000 F/T Employee
Midtown or Downtown
A F/T position at a major U.S. financial institution.
Pay Options: F/T Employee.
Contact Jason Vu. call (646)876-9536 / (212)616-4800 ext.290 or email firstname.lastname@example.org with the Job Code JV33736 or Click the Apply Now button ().
Location: Financial District.
Skills required for the position: PRODUCTION SUPPORT, DATA WAREHOUSING.
Optional (not required):JAVA, PYTHON, KDB, JIRA
Detailed Info: to support users on complex technical issues in trading applications using Java, KDB, Python and bash, problems related to supported app, networks, servers and workstations. Respond to requests and inquiries from users within the pre-determined timeframe of our service level agreement. Identify solutions to work around open issues / problems that are under investigation or pending resolution. Work directly with client technology staff, and end users for any support related issue. Document, and track, case histories, issues, and actionable steps taken. Experience reading and understanding scripts/ code, using command line tools, automating tasks. Improve documentation of support policies and procedures. Understanding, in depth, the business processes supported by the system. Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached. To ensure that applications and related services are documented and kept current. Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications.
Development/Computing Environment: 5+ years experience working Technology field in Development or Production Support. Must have production and data warehouse experience. Communication: Communicate with Development and business to discuss issues, updates, features in plain language. Desired Skills: Experience with Java, bash, Python, ITRS, Autosys, git, JIRA. Knowledge of/ ability to build reports, build monitoring tools, KDB, Elasticsearch, DevOps concepts. Hands on development background with Java/ Python/ Unix/ SQL.
The position offers competitive compensation package.
Job Id: 33736