Production Lead (Americas) Corporate Bank Technology - Director Level - job id 33967


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Production Lead (Americas) Corporate Bank Technology - Director Level

F/T Employee

Wall Street



How to Apply

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Jessica Ohmer


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(646) 876-9549


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(212) 616-4800 ext-570




A F/T position at a Major Global Investment Bank, with the need for resources to execute large scale Trading and Investment Banking system projects.


Pay Options: FT Employee

Contact Jessica Ohmer call (646)876-9549 / (212)616-4800 ext.570 or email jessica@sans.com with the Job Code JO33967

Location: Downtown NYC

Skills required for the position: PRODUCTION, DEVOPS, RPA, Application Support.


Detailed Info:

Oversee key incidents & problems, within the Corp Bank Portfolio for New York.

  • Includes communication & stakeholder management around all high-priority incidents. Understand emerging trends and seeking to proactively address with the Global Production Portfolio owners (People, Process, Tools) Partner / Influence stakeholders globally (Tech Debt, Efficiency, Culture + Skills agenda).

  • Change Governance - Oversee major change and day to day running of the Change Approval Boards (CABs) as appropriate.

  • People leadership and management of ~60 FTE team in the Corp Bank Production Engineering team in New York & Jacksonville

  • This groups supports 250 applications that are part of the day to day responsibilities some run 24/7 9 areas of distinction - and groups of apps in each other nine

  • There are 418 people globally in prod support.

  • Planning on being over 520, 230 are internal staff remainder are external staff that help support the applications 86 employees in USA us by the end of the year.

  • This role is responsible for New York and Florida.

  • This role is management of people and facing off to stakeholders.

  • In the region of the Americas. Developers / business leads and stakeholders.

  • The global head of operations is in new York.This person needs to have strong communications skills for strategy as well as crisis/actions.


Aside from production support they are invested engineering Google SRE - hands on technically. Developing automation and early detection. Emerging trends and preventive to run effectively.


Manning a team that big / incident reports and senior stakeholders. MS office skills. Have dashboards and data and trends and screen shots. Technical background - strong appreciating of production controls and quality aspects a director - challenge people and to improve it.


Development / Computing Environment:

  • Strong Experience across the Software Development Life-Cycle (SDLC) and the associated control gates.

  • Good understanding of Production technologies / tools for automation (RPA, Workload, Batch etc) as well as development and/or support.

  • Experience with complex IT infrastructure (UNIX, Database, Middleware, etc.)

  • Highly experienced with Production Application Support Services, ITIL, ITSM process, within a global production operations context.

  • Educated to degree level (or overseas equivalent)

  • Experience writing communications & managing relationships with senior management from Tech, Ops & Business.

  • Innovative, creative, articulate and able to work directly with a broad range of stakeholders.

  • Ability to work with global virtual teams across multiple countries, cultures and time zones.

  • Able to demonstrate examples of previous successful innovation projects delivered.

  • A technical background in production, and / or a development background.

  • Skills and core capability DevOPS - they have traditional applications - that aren't geared to devops but the new applications do.

  • They want DeVops experience / Awareness of Devops is key.

  • Lead transformation in the past.

  • Make it more efficient and organizational change - 40 people in new York and 40ish in Jacksonville.


The position offers competitive compensation package.


Job Id: 33967